When I complete a test order I do not get an email. |
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Answer: When you place a test order, if you are not getting any errors BUT you are also not getting any email then you need to double-check the email address you entered in Contact 4 of the Store Wizard. Make sure this is an address where you can receive email. Keep in mind that most email servers will not deliver an email to the same account that the email “from” address is linked to. In other words. If your email address is BobSmith@aol.com and this is the email address you have defined for your Cart Order Email Address (contact #4) in the Shop Wizard then you should not use this as the “Customer eMail address.” If the “From” address and the “To” address both point to the same mail box the server will usually not deliver the mail. When you place test orders use an email address on a completely different domain. Use your Hotmail.com email address or your FREE GotCart email address as the customer address and it should work. Use any email address you want as the test order customer email address as long as the address is to a different domain than the address you defined in the Shop Wizard. If hosted on a UNIX server: you may need to Configure FormMail.pl to correct the path of “SendMail” on your web server. FormMail is a very popular form mailing script and is even used by Adobe Systems. For information on how to configure FormMail.pl take a look at the Adobe Systems Support Knowledgebase article about Using the FormMail Script specifically the paragraph titled: Adding ISP Information to the Script. This will explain how to correct the path of sendmail and or perl in the script itself. Email functions of RealCart™ are not crippled during your evaluation period. RealCart™ runs in “Demo Mode” if there is no key file present. The only limitations of “Demo Mode” are:
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