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RealCart version 3
Re-defines E-commerce

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     RealCart™ Technical FAQ

Non-Technical FAQ || Technical FAQ || Error Message FAQ

Getting help with RealCart™ is easy! Check out our Frequently Asked Questions (FAQ)

To see the answers to each of the questions below,
just click the question and the answer will appear.
  1. I had a customer tell me that “Add to Cart” doesn’t work or causes an error. What is wrong?

  2. I have added (or removed) a product and it isn’t showing up in my department page(s). What is wrong?

  3. I have customized my shopping cart but every time I publish it the changes are lost. How do I prevent this?

  4. When I complete a test order I do not get an email. Why doesn’t this work?

  5. I cannot Add anything to the Cart. The “Add to Cart” button is not working. What could be wrong?

  6. I use domain forwarding. What url do I use when purchasing a key file?

  7. Why is there a lack of support for Macintosh computers with RealCart?

  8. How do I register my store? (Why doesn’t my KEY file find a match?)

  9. Is it possible that my key file is corrupt? How do I fix a corrupt key file?

  10. When I publish my store do I have to publish every product every time?

  11. Why does the shopping cart display the word: “Demo when I already have a key file?

  12. I installed the cart on my secure server and now it says “Demo” What did I do wrong?

  13. What do you mean by “FTP Initial Directory?”

  14. How do I determine what my “FTP Initial Directory” is without my web host’s assistance?

  15. When I try to preview an image it won’t display or my computer crashes. Why does it do this?

  16. What is Test Mode and when do I use it?

  17. I have upgraded to the latest version of your software and now my store and products are gone. How do I find them?

  18. I am trying to define a negative price adjustment in my product options and the program won’t accept it, What do I do now?

  19. I am getting an error with RealCart. Should I reinstall the program?

  20. I published my store but I can’t find it on my web site. Where is it?

  21. How can I get RealCart to do FREE shipping based on the order total?

  22. I want to re-install from scratch. How do I completely wipe off all traces of the shopping cart?

  23. What do you mean by “Secure Server URL?

  24. VeriSign has changed their payment gateway. How do I update this in RealCart?

  25. How do you set up “Authorize.net” with the cart?

  26. How do you set up “WorldPay” with the cart?

  27. How do you set up “IO•NGATE™” with the cart?

  28. How do you set up “PayPal” with the cart?

  29. How do you set up “LinkPoint” with the cart?

  30. How do you set up “IntelliPay” with the cart?
 

Rated 5 Stars

@FileTransit 9/7/2002
Rated 5 Cows

@TuCows
ZDNet 5 Stars

Yippee 5 Stars

The only shopping cart
to ever win a

from Winfiles.com


(now merged
with CNet downloads)
Rated 5 Dudes

@ FileDudes
Cool Tool
of the Day

Oct 30 & 31, 1998
 
 
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